Join our Team
At Borgo Egnazia we seek a mix of unique talents and skills – people who have hospitality in their DNA, competent and passionate, that will ensure all guests live truly nowhere else experiences. People able to fully embody our values and to communicate them. Equitable and transparent but curious people and open to innovation, able to cultivate both their professionalism and those of others with love and tenacity, deeply connected to the land of Puglia and able to fall in love with it more and more.
The F&B DIRECTOR
F&B Dir. will be responsible for short and long term planning and day-to-day operations of the F&B related areas including the hiring, training and supervision of all F&B Team. He/she’s in charge of managing the F&B budget within approved budget constraints.
The F&B Dir. will collaborate with the Owner, Operations Director, Executive Chef and others to develop successful concepts for all F&B outlets.
The F&B Dir. will ensure consistent top quality standards of service and will achieve high guest engagement while creating a productive work environment.
As a leader of BE, the F&B Director will possess a ‘can-do’ attitude and be seen as a willing partner and trusting colleague that seeks solutions together. This position will be the expert in F&B staying abreast of developments and trends in the field. Is seen as approachable, readily and easily sharing knowledge and experience with others.
The main responsibilities:
o Develops short and medium term financial objectives and ensures that each F&B outlet achieves the expected financial returns
o Continuously monitor trends and guest feedback in order to develop, innovate and deliver a experience which is quality driven and memorable.
o Maintain a high level of customer satisfaction throughout the whole Food & Beverage Operation
o Lead and manage the day to day operations of the Food & Beverage Division ensuring all service standards are followed
o Drive innovative promotions, menus and concepts; creating a destination of choice for both Hotel and external guests
o Lead and support all Food & Beverage departments in the achievement of their financial and operational targets
o Prepare annual budgets and administer in a fiscally responsible manner
o Implement effective control of food, beverage, labour and operating expenses throughout the F&B division
o Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profits
o Oversee the selection, training and development of all Colleagues to ensure timely recruitment and career growth
o Follow department policies, procedures and service standards
o Take a lead in ensuring the most successful events and celebrations, through proper planning and outstanding execution.
o Take a lead in promoting Continuous Improvement projects.
o Sophisticated leadership skills with experience managing multiple outlets
o Fluent English speaking and writing, a third language is a plus
o Previous Food & Beverage experience in a senior leadership role required
o Strong interpersonal and problem solving abilities
o Understands and implements strategy and can bring a concept to life for guests
o Highly responsible & reliable
o Ability to work well under pressure in a fast paced environment
o Ability to work cohesively as part of a team
o Ability to focus attention on guest needs, remaining calm and courteous at all times
o Demonstrates curiosity and strives to build a high performance, diverse team